Aarp Complaints and Reviews

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Main address: 601 E Street, NW 20049 Washington DC
888-OUR-AARP (888-687-2277), ,
  • 59+3 mobile complaints
  • $1.7K claimed losses
  • $28 average
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  • From mobile
  • Aarp
  • Nov 14
  • by anonymous
  • #557618

I received my copy of my aarp magazine today and I would like to say that I think your article on Bill Cosby was in very poor taste at this time. Add comment


  • Oct 27
  • Health Insurance
  • Id Card
  • 27

AARP mails me unsolicited ID cards and even marks the outside of the envelope "cards enclosed". Identity theft is a problem and I don't appreciate that they launch these things which have my full name on them in the US mail, readily identifying that the mailing contains cards. I have cut the cards in half and returned them in the envelope they provide, requesting that I be removed from the... Read more

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  • Oct 04
  • Health Insurance
  • Concord, Tennessee
  • Harassing Phone Calls
  • 78

On Saturday, October 4th at approximately 1:00 p.m., I got a phone call that showed up listed as "URGENT" from phone number 425 406-9295. With children in other states and elderly parents, we answered the call. You guessed it! It was a recorded message from AARP! I hung up immediately in disgust. Why does an organization that is supposed to help Seniors trying to pray on Seniors!!! If a... Read more

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  • Aug 28
  • Health Insurance
  • Mount Laurel, New Jersey
  • Policy Payment Increase
  • 74

My husband recieved a letter from AARP/SUPPLEMENTAL stating he would receive a 24% decrease in his policy.When he called about it ,I QUOTE "YOU WERE RECEIVING A 27% DECREASE AND NOW YOU ARE RECEIVING A 24% DECREASE" Why not be truthful and let the customer know the truth upfront!! We are increasing your policy for whatever the reason is.Two things people don't like is to be treated as if they are... Read more

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  • Aug 21
  • Cellular Phone
  • Massa, Tuscany
  • Consumer Cellular
  • 142

Consumer Cellular said they were having trouble processing my app and would need to verify my identity. They asked for and received my SSN. Then they said they were having trouble with my bank card, and would need a second credit card info. I told them NO, and went to my bank. The bank told me that there was no problem with my card. Later, Consumer Cellular sent me an email stating that:... Read more

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  • Aug 05
  • Health Insurance
  • Summerville, South Carolina
  • Consumer Cellular Phones
  • 86

I got my mother and my wife to switch to consumer cellular, now I'm so a sorry. Did someone drop ball? No activation fee,(a total lie) $113.99 for a 3 phone account, all the of the phones where identical, when activating there was no signal at my mom's (still no signal) was told to go down the street,and then told, I had to use a phone that was not there's. We are all AARP members and really... Read more

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  • Jul 21
  • Health Insurance
  • Little Red Bag
  • 88

What is with this tiny little red bag? Maybe it looks like the picture AARP sent, but it sure is small. Not enough room to put a sandwich in. I didn't pay for it, but why bother sending anyone this useless thing? I guess I'll put it in the next white elephant gift exchange I am invited to. What a waste. I was not familiar with any complaints against AARP until I came across this website. ... Read more

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  • From mobile
  • Aarp
  • Jul 20
  • by anonymous
  • #512605

Every time I call its different stories, they lie and aarp are thrives. I will make sure my clients won't go there for life insurance. Add comment


  • Jul 18
  • Travel
  • Car Rental Booking
  • 51

I booked a month-long car rental with AARP Travel Service powered by Expedia. A few weeks later I checked the itinerary number for the rental and found it had been canceled. Also the email address and the telephone number on the itinerary print out were not mine. I called the customer service number and was told that I would have to rebook. They could give no explanation for the cancellation. As... Read more

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  • Jul 15
  • Health Insurance
  • Interlachen, Florida
  • Employee Treatment
  • 55

Aarp forces it's customer service reps to complete calls in less than 3:30 or you get reprimanded. They also give you quotas to meet and if you don't you are at risk of losing your job. They send out multiple membership forms which do confuse people. So if you ever wonder why customer service may not be the greatest it is because of the pressure put on employees. The pay was not good... Read more

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