AARP Complaints and Reviews

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AARP
Main address: 601 E Street, NW 20049 Washington DC
888-OUR-AARP (888-687-2277), , member@aarp.org
  • 57+2 mobile complaints
  • $1.7K claimed losses
  • $29 average
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  • Aug 28
  • Health Insurance
  • Mount Laurel, New Jersey
  • Policy Payment Increase
  • 6

My husband recieved a letter from AARP/SUPPLEMENTAL stating he would receive a 24% decrease in his policy.When he called about it ,I QUOTE "YOU WERE RECEIVING A 27% DECREASE AND NOW YOU ARE RECEIVING A 24% DECREASE" Why not be truthful and let the customer know the truth upfront!! We are increasing your policy for whatever the reason is.Two things people don't like is to be treated as if they are... Read more

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  • Aug 21
  • Cellular Phone
  • Massa, Tuscany
  • Consumer Cellular
  • 29

Consumer Cellular said they were having trouble processing my app and would need to verify my identity. They asked for and received my SSN. Then they said they were having trouble with my bank card, and would need a second credit card info. I told them NO, and went to my bank. The bank told me that there was no problem with my card. Later, Consumer Cellular sent me an email stating that:... Read more

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  • Aug 05
  • Health Insurance
  • Summerville, South Carolina
  • Consumer Cellular Phones
  • 32

I got my mother and my wife to switch to consumer cellular, now I'm so a sorry. Did someone drop ball? No activation fee,(a total lie) $113.99 for a 3 phone account, all the of the phones where identical, when activating there was no signal at my mom's (still no signal) was told to go down the street,and then told, I had to use a phone that was not there's. We are all AARP members and really... Read more

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  • Jul 21
  • Health Insurance
  • Little Red Bag
  • 28

What is with this tiny little red bag? Maybe it looks like the picture AARP sent, but it sure is small. Not enough room to put a sandwich in. I didn't pay for it, but why bother sending anyone this useless thing? I guess I'll put it in the next white elephant gift exchange I am invited to. What a waste. I was not familiar with any complaints against AARP until I came across this website. ... Read more

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  • From mobile
  • AARP
  • Jul 20
  • by anonymous
  • #512605

Every time I call its different stories, they lie and aarp are thrives. I will make sure my clients won't go there for life insurance. Add comment

  • Jul 18
  • Travel
  • Car Rental Booking
  • 20

I booked a month-long car rental with AARP Travel Service powered by Expedia. A few weeks later I checked the itinerary number for the rental and found it had been canceled. Also the email address and the telephone number on the itinerary print out were not mine. I called the customer service number and was told that I would have to rebook. They could give no explanation for the cancellation. As... Read more

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  • Jul 15
  • Health Insurance
  • Interlachen, Florida
  • Employee Treatment
  • 27

Aarp forces it's customer service reps to complete calls in less than 3:30 or you get reprimanded. They also give you quotas to meet and if you don't you are at risk of losing your job. They send out multiple membership forms which do confuse people. So if you ever wonder why customer service may not be the greatest it is because of the pressure put on employees. The pay was not good... Read more

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  • Jul 14
  • Health Insurance
  • Tampa, Florida
  • Overcharges
  • 34

On June 21, 2014 I talk to a lady that told me that I do not have to pay anything until August (and happen to me before taking cars out & so on), we even discussed the possibility to pay less for the rest of this coming period, so since was not much I decide to get July with out paying since I got few extra expenses... well everything ok until yesterday 7/13/14 AM I received a messaqge in my... Read more

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  • Jul 10
  • Health Insurance
  • Los Angeles, California
  • Communist Organization
  • 2
  • 2
  • 21

AARP was the one funding organization that gave us OBAMACARE. They pressed the likes of pelosi, reid, and all democratic members of the Congress to pass the legislation. Since the democrats were running the congress at the time, pelosi said "instead of reading the legislation, why don't we pass it to see what it says" We seniors are not in deep S**t because of this *** move and the only way we... Read more

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  • Jun 21
  • Other
  • Tucson, Arizona
  • Membership Dues
  • 50

Last year when I joined AARP, I was given the option to pay my membership dues in advance for 1 year, 3 years or 5 years. I chose to pay in advance for 5 years for $63 so as not to think about it each year. Of course, at my senior age, it is easy to forget that I paid in advance. So when the bill for $16 came to renew my membership for the new year, I was about to pay it. Then I looked at my... Read more

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