AARP
Reviews and Complaints
Shame on you
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Verified ReviewerThey sell their membership lists and the junk mail won't stop
Despite numerous assurances from AARP management, the junk from United Health Care will not stop. Got more today.
I also received life insurance, auto insurance, and health insurance junk mail. It took me a little while to figure out the source. When I discovered it, I contacted AARP in June. I canceled my membership and asked to be removed from all lists, mailings, etc.
It didn't stop. I contacted each insurance company and asked them to stop. I signed up for the FTC OPT OUT program. I am to receive no insurance mailings.
The worst offender has been AARP and United Health Care. I have been contacting both for SEVEN MONTHS, asking to be removed. It didn't stop. Today, I was told by an AARP rep that the form had not been filed until TWO WEEKS AGO.
It took them seven months to honor the no contact. They still told me it would take many more months to get it to stop. I have called every 2 weeks, I have messaged, I have emailed.
When the federal government reopens, I intend to file an official complaint about the violation. This is a clear violation of the no contact rule.
Worse insurance company!
I had roof damage from a hail storm, the company was very difficult to deal with. They sent a claim person from Hancock to check out the damage, because they contract out to other companies.
The man came hours after the quoted time, and my contractor waited over an hour for this person to come. Their guy came 3 hours later without even notifying us to say he was running late. Then, they said they were sending another specialist to check it out, it ended up being a few months for them to tell me they didn’t feel it was hail damage, and they weren’t paying anything towards the roof, yet my whole neighborhood had roof and siding damage. Personally, I didn’t care whether they did or didn’t, I just wanted an answer, and couldn’t get them to do their job.
You can’t even get them to return a call. In my opinion they are a lousy company to do business with. I did replace the roof at my own expense, and I have left the company, which I had homeowners and my car insurance with them, and I also pay less and have better coverage with the company I’m with now. I have read many negative reviews after the fact.
I’d advise people to read these reviews before going with this company.
I warn seniors all the time about this company. I would never use this company ever again.
AARP is a total rip-off
Late Billing
Rude Reviewer
AARP TAX PERPARER
On Feb 28, 2019 I had an terrible experience with AARP in Memphis, Tn. at The Benjamin Hooks Central Library 3030 Poplar Ave. Memphis, Tn. 38111
To pick up the rest of my tax papers that wasn’t with all other forms. My tax was prepared the early part of this month. Realize I had some missing paper that shows my schedules used to prepare my taxes. I asked Mrs. Pat Bryant for the rest of my forms, she stated that she cannot give me any of the other forms. But she will be happy to go over my information with me. But I can’t have my own personal information that belongs to me. Mrs. Pat Bryant was very rude and wasn’t friendly at all. Poor poor customer service skills. I’ve never had his to happen to me before, I filed with various of tax preparer in my life time. Never was I only given part of my forms. ITS MY PERSONAL INFORMATION. I HAVE A RIGHT TO MY OWN INFORMATION! This was my first time with AARP and last time.
Something doesn’t sit well in my spirit with AARP. Come to find out my taxes was almost 500.00 short. Wasn’t prepared correctly or this company is full of SCAM. Poor customer service. You’re to help people not hurt.
Someone needs to investigate this company ASAP!
Somethings will be revealed!
Bad business! I will get to the bottom of this!! Yes I will
JUNK MAIL AND SCAM ARTISTS
AARP Membership Benefits
Hello, my name is Dejesus Malave membership #305534****. My wife and I joined AARP in November of 2018.
We thought it was a no brainer especially with the incentive of membership benefits. I contacted AARP to enroll in the roadside assistance . They transferred me to the Allstate group which handles roadside assistance for AARP.
I was told by the representative that unless I had a US address that she was unable to sell me the roadside assistance? Puerto Rico is a part of the US.
No where in your membership materials does it distinguish a difference of benefits between PR and US. I have been an advocate of AARP on the island especially after the hurricane. I need a response with a definitive answer as to why this is a problem. You do not sell a product to a consumer on which you cannot deliver.
Please respond as this does not sit well with my wife and I. I look forward to your response.
Preferred solution: Let the company propose a solution
Avoid Hartford
Preferred solution: Let the company propose a solution
AARP AND HARTFORD INSURANCE RIP-OFF
- Aarp facilitator for hartford to rip off seniors
HIGHER INSURNACE RATES THAN ANYONE!
Scammed I think by Hartford/Sentinel Auto Ins. need help
Sharon Curtis (11/27/1949)
4101 Parklawn Avenue 327
Edina, Minnesota 55435-**** Feb. 11, 2019
55-PHL518058 (first)
55-PHB464894 (second) with an Explanation
To Whom This May Concern:
Because AARP is in front of company name Hartford/Sentinel auto insurance I am notifying that I believe I'm being scammed by this company. Apparently Hartford/Sentinel is having financial difficulties and I have no one else to turn to for help. I am Sharon Curtis, from Edina Minnesota and I've had a policy when first started the company in year 2011 as being; 55-PHL518058. However, in 2016 I was told there was a glitch in Hartford's computer and changed my policy number to 55-PHB464894. I complained but without result. Then my payment rate increased as well. I asked why. I was told by an agent that because there was a number of accidents and medical claims in Minnesota I had to pay an additional $200.00 difference for these strangers in MN, although I had NO-ZERO accidents or tickets of my own.
In March 2016-17, I was paying around 38.52 for 11 months because I gave plus $200.00 to bring my monthly payments down to 38.52 (total of 623.72 that year).
Then in the next year March 2018 to 2019, (with this new policy number 55-PHB464894) I was quoted a monthly payment of 71.00 (total year would have been 862.00) i.e., a $238.00 difference from last year (623.72).
In order to bring my monthly payment down from 71.00 I even paid out in advance in March 2018 $220.00, only to be tricked. Payments changed for the year 2018-19 as (March $220.00, Apr.59.40, May and June 61.86, and 8 months July 2018 to 2019 Feb. 4 for 59.11: a total of 852.00 to 876.00. I paid $24.00 more than originally.
Then for 2019, I received a quote for 851.00 in my email account, but in the mail I received a quote for 2019 as $977.00. It will be $100.00 more difference.
My 2005 Buick is not even worth $800.00.
My policy raised from; 623.72 to 977.00; a difference of $353.28 in two years without accidents or tickets of my own. I'm sure large businesses and AARP have better things to do besides making a disabled elderly lady on least of SSID with PTSD, miserable. In addition to, I have been hospitalize twice at the Mayo clinic in recent years for a tumor, nerve pain and being stressed for various hardships.
People on FaceBook suggested I go to another company, but I know basically that all insurance companies communicate and whatever Hartford/Sentinel was quoting me they will give me the same amount without asking me my situation. Can you help me? Please...I'm at your mercy. Sincerely, Sharon Curtis
p.s. a couple of quotes may be slightly off by a dollar or two and need modification, but this is to the best of my recognition.
Asked to be off their mailing list
SCAM!
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Awesome insurance tuly pleased. Delightly wonderful.