Michael G Auu
map-marker Trenton, New Jersey

They claim to protect you from scam artists

I renewed for 4 years last year but they sent a renewal carefully worded to suggest it was 2019 renewal or extension. They are at the same level as the scam artists they claim to protect you from
View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Indianapolis, Indiana

I suggest no more enticements to join or pay dues. I don't pay dues to recieve items that I don't use and have to pass on. How about taking this expense and use it for your operating expenses?

No more details. Just save postage and other expenses involved in sending these enticement items!
View full review
Anonymous

AARP continually sends membership renewal mailings without the expiration date years in advance

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I subscribed to a 5 year AARP membership 4 years ago and at least once a year, if not more, I receive mailings as "Membership Renewal" years in advance with no expiration date on them. This is so deceptive, especially since you are an organization to help seniors. I have complained about this for years and see that many others have also done this. It's a simple fix to add the expiration date to the renewal request. I'm at the point that I'm considering cancelling my membership because of this. FIX THIS NOW. You know about the problem!!! Until you change your advertising for renewals, you will be loosing membership, not gaining it. I'm telling at least 50 people each time this happens.
View full review
Cons:
  • Your renewal policy
Reason of review:
membership renewals
2 comments
Guest

Same here sent to Ollinois Atturney Generals Office with formal complaint.

Guest

I see this all the time. And the "discounts" are just figments of the imagaination. You can get better discounts in other ways

View more comments (1)
Anonymous
map-marker Winchester, Virginia

Ugly free gift

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was excited to recieve my free teal green bag wit my new membership for 16.00.all i recieved was an ugly collered copy of w was promised.if the one i recieved had been pictured in th add id of saved my 16.00 dollars and thew the ad in the trash !
View full review
Reason of review:
Not as described/ advertised
Barbara Tyj
map-marker Tampa, Florida

My Testimony

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My father passed away in March of 2018 with stage 4 throat cancer. I had to fly to Michigan the day he passed away. I saw my father die. After his passing I called AARP and they introduced me to a lovely lady named Pattie. She stayed in contact with me at all times. Going in I express to her that I was not looking to recieve any funds back because it was under the 2 year mark when my father passed away. Mrs Pattie was very informative and helpful. Although it took 7 months which was natural considering I read the guide lines of AARPs rules for a contestable life insurance policy. I waited patiently continued to go to work and so did my husband. I never planed for any fund to come into my home other than what I worked for. As stated before after 7 months the AARP policy paid out. I gave the majority of the policy to my brothers. Not that they needed it. It was just something I wanted to do. I still have my portion left and have yet to spend it. My father is dead and every I attempt to want to purchased something. I think about how I gain the money that I am using to buy the item I want. I am not like others. I am not looking for a financial gain off of a love ones death. I prefer to have that love one. The money that was received some consider it to be a blessing. I prefer God to bless me with finances another ways, like hitting the lottery or a raise on my job. I do not want to get blessed from money off of someone's death. I know that our love ones leave this money to us because it maybe a last I love you. But we have to remember once the money is gone. Reality sits in and our loved one is not coming back. We are left with memory's we cannot gain new one's. Whether the memory's from the past are good or bad thats all we have. I do not know if some people realize that money just like life is temporary. We are suppose to enjoy both. But Ask yourself this How do you enjoy life with money someone blesses you with after they have died when you prefer to have that person?
View full review
Reason of review:
Good customer service
1 comment
Guest

You are who we discussed in our Life Group Sunday; no, not really, but you could have been. We all agreed that each person is called by our Lord to use their money differently according to their convictions found through prayer.

Additionally, we agreed that although you have money, you cannot take it with you and by owning this concept, we cannot be so attached to it that we cannot part with it. My dad always said that the true test is, “Is it a need or is it a want.” Will the item or idea you are dealing with be something that lasts a long time or will it disappear immediately. My dad stood up for someone and an idea that he was demoted for having; he took it before my mother (a saint), me and his Sunday school class friends before putting it into action. He was a trustee in one church and held responsible jobs in churches we joined from job moves as he advance through the company.

He also died of Cancer. He had integrity as you do. So I believe God answers prayer and have believed it from the time I was 6 years old. It is even more my guide in these troubled, political times.

Ask the Lord what to do with your money, but be prepared for what he tells you! Bless the AARP person and be reminded of how you changed my attitude about finishing their Driver Safety Course, today.

Anonymous

Not relevant or informative, waste of time, technical difficulties to boot

We signed up and paid for this class to obtain a small discount on insurance. Right out of the gate, we encountered all kinds of software compatibility issues and computer settings had to be changed. Then the program froze up after the first module and would not advance. I called AARP technical assistance who apparently were inundated with calls (wonder why). I selected the call-back option, but they never called back. All this wasted an hour and a half before we even started. We finally reloaded everything, repeated the first module, and got the program to run through the entire course. As for content, the class is largely designed to assist elders in deciding whether they should continue to drive. We are mid-60s and fully cognizant of the progressive effect of aging. The information is predominantly irrelevant to our needs and experience. The course rambles on for 6 mind-numbing, excruciating hours. The pertinent information could be reasonably condensed into an hour or no more than 2 hour class. Afterward, my wife commented she received absolutely no benefit from the course, other than a certificate to present to our insurance. Moreover, current research (available online) is highly equivocal regarding whether senior citizen driver education has any actual benefit in reducing accident rates.
View full review
1 comment
Machele Imf

AARP has been living off it's "reputation" for years and apparently gets most of it's revenue from selling insurance and other products to seniors. I've never seen the value of being a member, even with the low yearly fee after joining once a few years ago.

Even the discount available at some lodging establishments is of no value if you have AAA membership. Perhaps you should seriously re-evaluate your membership in AARP?

Joel H Rpm
map-marker Madison, Wisconsin

Rental car coverage scam

We rented a car through AARP with budget. According to the website and the rep - that we would be renting the car at a discounted rate and that we didn't need to get the rental insurance because AARP covers the first $5000.00 of damages. I verified that with the rep and also with Budget when I picked up the car. Unfortunate my wife was in an accident with a raccoon - which damaged the Front right (passenger side) Bumper skirt When I contacted budget and AARP regarding the accident they stated that she isn't at fault because it was a raccoon and there shouldn't be any charges if there would be AARP covers the repairs. Our personal auto insurance received a bill from Budget for $1100.00 for the repairs - I informed out insurance company that its suppose to be covered by AARP - they later after several month of not getting returned calls from AARP or budget regarding the coverage - they stated that the website and the reps that we talked to from both companies were incorrect - that AARP covers if it would cost more then $5000.00 and that we would have to pay for the repairs. If I have to pay for the repairs then where is the benefits of having AARP. also after checking on the rental - it would of been cheaper if I didn't go through AARP to rent the car
View full review
Loss:
$1100
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Machele Imf

AARP makes alot of money selling insurance. Your situation reveals part of the reason they do so.

Gary b Kpf

No discounts with aarp

Today shopping used car aarp preferred dealers. No discounts from dealers web sites. Aarp gets referral fee that’s all. Know folks in the business. Buyer beware no deal here
View full review
Anonymous

Monthly premium

Aarp deducted my monthly premium even though I no longer use aarp. It has been 5 weeks and they have not done a thing. I do not know what to do next. Help!
View full review
Consumer C

They sell or give out your cell number if you use AARP's discount for consumer cellular

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I went from 0 spam calls a day to 8 -10 spam call per day when I joined AARP and switched to Consumer Cellular. Consumer Cellular insists they don't give out their consumers information, however thy sent me to AARP's website which explained in great detail why they collect and sell and or give away the data they collect on their members. Which is why I suddenly have an explosion spam calls. (And yes I'm on the "do not call list" which is usless because these calls... oh forget it, this organization is so outdated I'm sure they don't even know how "internet phone numbers" are used.

NO WAY would I ever join AARP again. They are marketing to old people, and while I might be technically old, I'm not 80 with one foot in the grave.

AARP's card, website, marketing, videos are an embarrassment. They are still marketing to baby boomers!! If they want to attract new customers, appeal to the next generation, they need to step up their game. In the USA, making it to 50 without dying is an accomplishment worth celebrating, make AARP (horrible name by the way) exclusive, platinum, status especially since we got this far without Universal Health Care.

Give me discounts we can use: on amazon prime, or Netflix, HBO apps - we stream our media, we are cord cutters. What you offer in discounts are useless to me and my friends.

Look at the statistics, there are more single people (including woman) than married people in 2017. So stop marketing to the blue hairs with the homemaker wife and her "provider." It is an insulting meme that needs to go.

It is a JOKE to be a member of AARP. And by that I mean literally you turn 50 and people laugh at you because you can now join AARP. Yup, the AARP jokes come flying fast. Are you proud of that branding?

And change your privacy policy

https://stayingsharp.aarp.org/privacy-policy

Because when I joined AARP for my "discount" for Consumer Cellular, my spam calls went from 0 per day to 8-10. Seriously? Why would you do that to your clients in today's climate?

You won't make it as a corporation without rebranding and making it worth something. I get the feeling you are like all the other companies, skimping to save money to pay those at the top well.

I read you could get a free doughnut with that ridiculous red card. Even that would be better than what you are offering. Your demographic is changing (or dying off) and if you don't update you will be replaced by a slicker, more modern company.

Being a member of AARP isn't worth it. (seriously do you think the Gen X and beyond will actually be able to retire in this climate of wealth inequality? Really?)

And become more GREEN, stop all the junk mail. I'm guessing your board still watches TV by Cable and has no idea how to reset their wifi password at home. I bet they need to call their children to get help with their computers, wifi modems, and don't know how to replace the cracked screen on their iPhone or even reset it back to its factory settings.

It is an obvious, gaping generation gap that will, in a few years, start hitting your bottom line. Your marketing shows me exactly who is running this company and so far? Not impressed.

NO WAY is it worth it. In the United States being old is not a status of honor, and AARP reinforces the insulting BIG UGLY RED CARD that screams, I'm OLD. I bet your board members are balding, overweight if not obese, unhealthy men and women (with short hair, because when you're old you cut your hair short) who are out of touch with this new generation who are your new clients now and in the future.

You are marketing to the "family value baby boomers" when, statistically the first time ever - there are more single people than married. Yet you use the meek "wife with her provider husband" to market your brand.

Your podcasts are for people 70, maybe 80. Your branding is outdated as is the "discounts" and services you offer.

It is so disappointing. That said, it is a perfect opportunity to capture the market you are ignoring and no nothing about. Maybe I'll start my own company, your competition. You stick with your branding to those who had rotary phones, and I'll offer discounts and services that are actually useful to the new "50's"

Your company smells like mothballs. And I don't know one person who is a member - except for me. I did it as a joke. And now that you've sold or given out my phone number I am rewarded by 8-10 spam calls a day. No one wants to be part of a joke. OPEN YOUR EYES times have changed!

View full review
Cons:
  • Ripoff of senior citizens
  • Aarp branding is from the 1990s join the 21st century
Reason of review:
Bad quality

Preferred solution: Join the 21 century and know your clients are savvy, clever and unlikely to retire.

4 comments
Ellie R Yqh

AARP sells their membership lists. I started to receive a ton of spam and junk mail.

United Health Care contacts me at least once/week. I AM NOT OLD ENOUGH FOR MEDICARE. They won't stop despite frequent requests. I called for SEVEN MONTHS.

Each time I asked to be removed from their lists. I learned today that the request was not filed till TWO WEEKS ago and it will still take months to take effect. I am filing an official complaint with the FTC. Maybe that is the only way to get off their list.

AARP sells their membership lists and then the *** begins. I canceled my membership over the junk mail, calls, etc.

Guest

I agree that's why I never joined. I am 65 and computer saavy, healthy, and attractive.

I get discounts anyway without AARP. I have read that AARP bills seniors multiple billings and begs for donations.

Therefore companies advertising with them may possibly be disreputable. And what guarantee do members have that AARP's political agenda is beneficial to members.

Guest

Gee, thanks for all the insults to my generation and my sex. You make a lot of good points, but you are in for a rude awakening when you really do age - you won't be as different from us as you think.

Growing up without a rotary phone in an age of advancing technology does not exempt you from as much of the "blue hair generation syndrome" as you like to think. And which generation, exactly, was at the forefront of the so-called feminist liberation?

Not yours! Look to the 70 to 80 somethings for that, thank you very much.

Guest

you are their to make money and give money money money money no one cares..

View more comments (3)
Michael Ouo

Too big

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AARP is for profit don't care for others only there day to day
View full review
Pros:
  • Disgusting
Cons:
  • Aarp
  • Being referred to a bad company then aarp fails to protect me
Reason of review:
Bad quality

Preferred solution: Split into quality senior care quit being crooks

Anonymous
map-marker New York, New York

AARP SUCKS

United Healthcare & AARP are ripping Senior Citizens off, big time. Someone in Washington should stop them.
View full review
1 comment
Ellie R Yqh

Same here. United Health Care keeps sending me mail for Medicare.

I AM NOT OLD ENOUGH. They won't stop despite frequent requests. I called for SEVEN MONTHS. Each time I asked to be removed from their lists.

I learned today that the request was not filed till TWO WEEKS ago and it will still take months to take effect.

I am filing an official complaint with the FTC. Maybe that is the only way to get off their list.

Anonymous

Trying to better life

They never answer ur call. I am trying to move on in my career and life hoping this situation get resolve in the right manner. Hope others will see the true about this matter.
View full review
David R Rgp

AARP Politics

When I retired, I found I could keep the medical insurance that I had at work if I joined AARP. Since there were other benefits by joining, I signed up.

I have enjoyed some discounts by being a member. The issue I have with AARP is their liberal bent on issues in the magazine and TV commercials. All your members are not liberals. I do not like supporting an organization that constantly pushes the liberal agenda and whose current commercial on TV is so negative on the current state of the US.

My membership fees supporting issues I don’t want to support. I would like to see less bias on your communications.

View full review
Pros:
  • Discounts
Cons:
  • Liberal bias
1 comment
Guest

AARP is a arm of the Demo. Party.

Jeanne B Eqd
map-marker San Ramon, California

Canceling Silver Sneakers full coverage

If your goal is to keep seniors fit so they don't require much medical care, why in the world would you stop covering this fitness program. It is one of the primary reasons I have stayed with AARP coverage. Now looking for alternatives.
View full review
Reason of review:
Poor customer service
1 comment
Guest

I can see from complaints that AARP members are upset about United Healthcare cancelling Silver Sneakers. I have been an AARP member for as long as I can remember and would like to add my name to the list of complaints.

Paul Hebert (ID 399******-**) This is very upsetting since I was notified by my Health Club and never receiving any cancellation notice by AARP.

Please follow up and do something about this. Thank you.

  • 1
  • ...
  • 10
  • 11
  • 12
  • 13
  • 14
  • ...
  • 34