AARP
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo arrange for reenrollment
- Works for rights of elderly and disabled
- Response to customer service call is too involved
Preferred solution: Price reduction
User's recommendation: Be ready to pay when calling.
Rewnew my aarp for one yr
User's recommendation: Don't have time to get nobody else or to get them to come in because hey I am right now the survey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMembership card 345430****
To see if I still have AARP
Cancel subscription for a deceased person.
Preferred solution: Full refund
Take driver course to get reduction in my Hartford ins., that,s bogus
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Oklahoma City, OklahomaThey claim to look out for seniors. Insurance offered thru them via hartford no cheaper! Car no cheaper. Homeowners was over 3 times as high and less coverage!
- All
Preferred solution: Just warn people
User's recommendation: Dont bother with them!
Mail, mail, mail
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Monroe, LouisianaToo liberal to be fair and honest to members .
- Non
- Lies
- Ability to lie
Preferred solution: Apology
User's recommendation: Do not throw away your money with this,scam organization.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Palm Beach, FloridaAARP Expedia Travel charges more for car insurance that the actual car rental!!!!!!
I called Budget early the day of travel to confirm car rental only to be told Budget's insurance coverage is lower that Expedia AARP Insurance fee. I immediately made a call to Expedia AARP to be told to call the Travel Protection Healthline at 855-266-**** myself to cancel.
Finally getting a person at Travel Protection Healthline only to be told that Expedia AARP needs to cancel, they could not cancel as it was the day of my travels.
And the excuse you are giving me is that you could not reach them to even question them about the cancellation is totally ridiculous and unacceptable!
Imagine how I, the customer, felt during the day of my travels to try to cancel the high insurance fee that you say will save AARP members.
I have requested for a Supervisor to give me a call the day of my travels to no avail. I am seeing if they will respond to my email.
Preferred solution: Full refund
User's recommendation: Do NOT use AARP Travel
Buy visa. Gift. Cards, carnival gift cards
Preferred solution: Carnival gift cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bernville, PennsylvaniaI did not want qutomatic renewal. I contacted customer service numerous times, they were rude and outright stated they didn't want to bother helping me Got charged automatically. Lazy & Mean Cust Reps
I told AARP via phone and via their website several times I did not want automatic renewal. End of year I got a note saying my checking acct is being charged for automatic renewal.
After several calls to cust service I told them to cancel my account with AARP. They promised to refund via same method I paid them (charge was made from my bank account same day they said they were renewing me). After a month I got nothing back. I contacted cust service again the lady said it would be an ACH refund.
Checked with my bank no refund ever processed. Called AARP again now they say it is a paper "echeck" issued a month ago but I never received. Customer rep (who had been the third in a string of all rude, mean and lazy reps I had spoken to) said simply she was forwarding it to someone else because she didn't want to deal with it?? WTF?
Unbelievably BAD customer service all ways around, how do they hire people like this? Over a month and I'm still wasting time trying to get a $16 fee refunded. I just want to see if they ever intend to refund this or are going to lie to me until I give up??
AVOID AARP at all costs! Rudest Cust Reps EVER!!!
- Cheap membership
- You get nothing for your membership fee
Preferred solution: Let the company propose a solution
User's recommendation: AVOID AARP. They will auto charge you and even though the fee is cheap they give you nothing for your fees
You thieves are stealing from me
User's recommendation: Do not have any dealings with these thieves
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaReturn my money to someone not payor
I initiated a insurance contract for my illiterate brother, became his payor and owner and he had total control over the contract that was paid by me. For a year all money came out of my bank that I gave a voided check to start the contract.
My name, my address, my account # on the check. He was able to cancel insurance cause they wouldn't let me stop the way of payment. They sent him a refund of $27.40 to his home when it's my money. They bait and switched the contract while a paid his life insurance for a entire year.
It cost me approx. $364.50 and I want my money back. I paid $16.00 so my brother could be a member. I was an AARP member for over 20 years.
My husband until his death. I was scammed. They wasted this insurance I thoughtfully paid for.
Told me to ask my brother for my money. Really!
- Billing practice
Preferred solution: Full refund
User's recommendation: Don't be scammed by AARP NYL
Lousy customer service, lousy accounting
I called to ask why I keep getting renewal reminders when I paid 3 months ago--and, incidentally, why I never received the promised tote bag. How can AARP not verify a membership??
I'm done with these people:
Chat started at 11:47 AMChat started with AprilHi Phillip, thanks for using AARP Chat. Would you please allow me a few moments to review your request?I apologize for the renewal offers.The mailings are pre printed and automated and take up to 4 weeks to stop if you just renewed, did you recently renew?
April
11:48 AMYes, in October 2021, chk#2438 for $16
11:49 AMDo you mind if I take a look at your membership?To locate may I have your name and address including your zip code?
Aprilok, also see why I never received toteThat info is on record, I won't enter it here
11:51 AMI apologize but I am unable to see it. No worries.If you like you can call in at 1-88*-***-****, may I assist you with anything else today?
11:52 AMThose mailings might also be from the AARP foundation and not membership.
April
11:53 AMWhat does "no worries" mean?
This is turning into a runaround waste of time. I don't care if membership lapses and won't pay for a CS (haha) call
I apologize, no worries means I can understand that you choose not to provide your information here, however without it I cannot locate and verify your membership, My apologies for any misunderstanding or inconvenience.
Call ended 11:56
User's recommendation: Don't do it!
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