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Contact AARP Customer Service

How to Reach a Person at AARP

Verified Contact Information

Toll-Free Number:

  • 1-888-687-2277
    Toll-Free Nationwide
Call Now
Send Message

Customer Service:

  • 1-202-434-3525
    International Calls
  • 1-877-342-2277
    Toll-Free Spanish
  • 1-877-434-7598
    TTY English
  • 1-866-238-9488
    TTY Spanish
  • 1-800-303-4222

Media:

  • 1-646-521-2500
    Advertising Inquiries

Legal:

aarpbrandprotection@aarp.org
Trademark Inquiries

Media:

advertise@aarp.org
Advertising Inquiries
media@aarp.org
member@aarp.org

AARP Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular AARP Phone Number
1 (888) 687-2277
Average Hold Time
00:02:18
Average Calls duration
4 minutes
Most Popular AARP Email Address
aarpbrandprotection@aarp.org
AARP Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (30% reported full resolution)
View full overview

How to Contact AARP?

AARP offers multiple AARP phone numbers to help customers with their requirements and increase their convenience. You can call the AARP contact number using their helpline at 1-888-687-2277 for general inquiries and assistance. If you are an international customer, it's best to contact AARP at 1-877-342-2277. This phone number can also be used to text during the business hours. However, if you prefer to communicate in Spanish, call customer service at 1-202-434-3525. The company also offers another number to contact AARP, which is 1-877-434-7598 if your preferred language is English. For TTY users, you should dial 711. If your language preference is Spanish, dial the AARP phone number- 1-866-238-9488.

AARP extends its seamless AARP customer service during its business hours to cater to help the customers effectively. If you encounter intricate issues, AARP customer service hours are available between 8:00 AM and 8:00 PM ET, and you can contact them via phone. If you prefer live chat over call, the AARP customer service hours start at 8 AM and end at 8 PM ET. On Saturday, you can contact AARP via live chat between 9:00 AM and 5:00 PM ET. However, chat the AARPBOT is available 24 hours, seven days a week. So, if you need an urgent solution, you can get a solution from the well-trained chatbot.

The company offers a publicised AARP email address to contact the customer care team. You can use the AARP email to share your concerns, provide feedback, or request help by writing to member@aarp.org. When you send an email, the custom support team reviews it and replies with the most effective solutions. So, it's best to provide as much information as possible to get the solutions right. Besides email, you can send mail to the AARP mailing address. You can use the AARP address, AARP 601 E Street, NW Washington, District Of Columbia 20049, United States.

PissedConsumer Club

Contact Information

AARP Website:

AARP Help Center:

Corporate Office Address:

AARP
601 E Street, NW
Washington, District Of Columbia 20049
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7a.m. - 11p.m. (ET)


AARP Membership Center

3200 E. Carson St.,

Lakewood, CA 90712

More contact details

How Customers Rate AARP Support?

4.8 / 5
Good

Based on 961 calls to AARP customer support through PissedConsumer.com and 6 survey responses.

Total Calls
961
Avg Call Duration
04:04
Issues Resolved
30%

Why Customers Call AARP?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 24%
  • Request for Information 17%
  • Product/ Service 15%
  • Account 12%
  • Cards 11%
  • Activation/ Cancellation 7%
  • Payments and Charges 6%
  • Shipping and Delivery 4%
  • Return/ Replace 3%
  • Staff 1%
  • Website/ Application <1%
  • Refund <1%
  • Employment <1%

Customer Inquiries & Issues

24%
  • "Trying to book flights"
  • "Death"
  • "New enrollment"

Request for Information

17%
  • "Update information"
  • "Update address"
  • "Looking for my physical card"

Product/ Service

15%
  • "Complaining about membership"
  • "I need car and house insurance, please?"
  • "LiFe policy"

Account

12%
  • "I am already a member. I just need a replacement card. And to change my address"
  • "can't log into account"
  • "Membership"

Cards

11%
  • "Need a new card"
  • "Lost my card and someone changed email info"
  • "Need cards"

Activation/ Cancellation

7%
  • "I want to renew my AARP subscription"
  • "Cancel my old membership and start a new account"
  • "Renew membership phone number 904 629 ****"

Payments and Charges

6%
  • "Payment"
  • "Wanna see if I'll get 5% discount by renewing my AARP for consumer cellular"
  • "Credit card recommendations"

Shipping and Delivery

4%
  • "They had the wrong address."
  • "Get the aarp card"
  • "Didn't receive free grab and go cooler"

Return/ Replace

3%
  • "I have a flat tire on my town and country van I need some one to come and change it for me"
  • "Info correction for my membership"
  • "Change of address for subscription"

Staff

1%
  • "Roadside service"
  • "Customer service"
  • "Services"

Website/ Application

<1%
  • "App doesn't work"
  • "What are app do you use to get the Walmart delivery"
  • "Cell phone won't let me go on website"

Refund

<1%
  • "Refund"

Employment

<1%
  • "About jobs"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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